FAQ's
FAQ
Q: Where are your products made?
A: Every Aylla Loungewear piece is lovingly crafted in Moldova, where skilled artisans create each garment with care and attention to detail.Each piece is designed with care and precision, ensuring a balance of luxury, comfort, and durability.
Aylla Loungewear is crafted from premium fabrics, including the finest silk and delicate lace, designed to offer unparalleled luxury and comfort. Each piece is expertly made by skilled artisans who take great pride in their craft, ensuring every detail is perfected. Our commitment to quality and elegance means that every garment is thoughtfully designed to provide both sophistication and relaxation, making Aylla Loungewear a timeless addition to your wardrobe.
Q: What is your design philosophy?
A: Aylla Loungewear draws inspiration from timeless elegance, comfort, and the beauty of modern femininity. Our designs are made to be both luxurious and effortless, offering women pieces that seamlessly blend relaxation with sophistication. We are committed to creating loungewear that elevates everyday moments into something special.
Q: What is your sourcing and manufacturing philosophy?
A: Aylla Loungewear believes in ethical sourcing and responsible manufacturing. Our materials are carefully selected for their quality and sustainability, and every garment is crafted with expert precision.
Q: Where can I find your products?
A: Our products are available exclusively on our website, ay-lla.com. We also collaborate with select boutiques and luxury retailers worldwide. If you have any questions or would like to learn more, feel free to reach out to us at info@ayllaloungewear.com.
Q: How does Aylla Loungewear fit?
A: Our garments are designed to offer a comfortable, flattering fit for a wide range of body types. Unless otherwise noted in the product description, Aylla Loungewear fits true to size. If you have any questions about fit or sizing, our team is here to assist—simply contact us for personalized advice.
Q: What is my size?
A: Aylla Loungewear typically fits true to size. If you’re unsure about sizing, please refer to our size guide on the product page or email us at info@ayllaloungewear.com. We’re happy to help you choose the perfect fit!
Q: My size is out of stock. Can you make it for me?
A: In many cases, yes! We pride ourselves on our small-batch, made-to-order approach. If your size is out of stock, please reach out to us at info@ayllaloungewear.com. We may be able to craft a piece specifically for you.
Q: Do you ship internationally?
A: Yes, we ship worldwide! All of our packages are carefully prepared and sent in our beautifully designed packaging. For urgent orders, please contact us directly at info@ayllaloungewear.com, and we will do our best to accommodate your request.
Q: What happens if I need to return something?
A: We want you to be completely happy with your Aylla Loungewear purchase. If you need to return an item, please email us within 14 days of receiving your order (excludes final sale items). We’ll guide you through the return process. For more details, please refer to our Returns Policy page.
Q: How should I care for my Aylla Loungewear pieces?
A: Aylla Loungewear is made from premium fabrics that require gentle care. We recommend hand washing in cool water using a mild detergent designed for delicate fabrics. To maintain the beauty of your garment, avoid machine washing or drying. For silk and other delicate materials, always handle with care to preserve their softness and longevity.